Trading?
Do you have any questions about a trade? You can send us an email or fill in the following form.
*We aim to respond to inquiries within 24 hours.
Shipping & delivery
We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.
Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.
We offer free overnight shipping on all US orders. International orders and US orders incur a shipping fee calculated at checkout based on weight and destination.
Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.
Yes, we offer expedited shipping options at checkout for customers who need their watches sooner. Expedited shipping typically cuts delivery time in half.
We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.
Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.
We offer free overnight shipping on all US orders. International orders and US orders incur a shipping fee calculated at checkout based on weight and destination.
Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.
Yes, we offer expedited shipping options at checkout for customers who need their watches sooner. Expedited shipping typically cuts delivery time in half.
We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.
Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.
We offer free overnight shipping on all US orders. International orders and US orders incur a shipping fee calculated at checkout based on weight and destination.
Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.
Yes, we offer expedited shipping options at checkout for customers who need their watches sooner. Expedited shipping typically cuts delivery time in half.
Returns & refunds
We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds. If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.*
Simply email hello@mintimepieces.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.
Yes, we cover return shipping costs for US customers. For international returns, shipping costs are the responsibility of the customer.
Varies on location.
Absolutely. If you'd prefer to exchange your product for a different watch, just indicate this in your return email and specify which watch you'd like instead.
Products should be returned in their original packaging, including all contents and unworn.
We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds. If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.*
Simply email hello@mintimepieces.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.
Yes, we cover return shipping costs for US customers. For international returns, shipping costs are the responsibility of the customer.
Varies on location.
Absolutely. If you'd prefer to exchange your product for a different watch, just indicate this in your return email and specify which watch you'd like instead.
Products should be returned in their original packaging, including all contents and unworn.
We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds. If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.*
Simply email hello@mintimepieces.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.
Yes, we cover return shipping costs for US customers. For international returns, shipping costs are the responsibility of the customer.
Varies on location.
Absolutely. If you'd prefer to exchange your product for a different watch, just indicate this in your return email and specify which watch you'd like instead.
Products should be returned in their original packaging, including all contents and unworn.