Most mechanical watches benefit from a full service every five to ten years, depending on the maker's guidance and how often the watch is worn. If it is running fast, slow or stopping, it is worth having it looked at sooner.

It depends on the work involved and the availability of parts. You will receive an estimated timeframe with your quote, and we keep you updated as the work progresses.

No. We inspect the watch first and send you a clear quote. Nothing is carried out until you approve it.

Only if you ask us to. Many collectors prefer to keep the original finish, so polishing is always optional and listed separately on your quote.

We look after a wide range of luxury and vintage watches. Tell us the brand, model and reference in your request and we will confirm before you send it in.

Once you submit a request, our team replies with how to send your watch to us or arrange a drop off.

Payment is taken once the work is complete, before your watch is returned to you or ready for collection.