Source a watch

Tell us the reference, budget, condition, and timing. We’ll search our network, verify the watch, and come back with options worth considering.

*For sourcing requests, include the model, reference, target budget, condition preference, and whether box or papers matter.

How we source

A calmer way to buy: specific brief, verified options, no pressure.

Sourcing Process

Every request is secured through our trusted global network of vetted partners. A 10% fully refundable deposit initiates the sourcing process, allowing us to acquire the exact reference on your behalf.

Most requests are fulfilled within 24 to 72 business hours, while rare or highly sought-after models may require up to 7 to 14 days. You review and approve the specific watch before the remaining balance is collected, and if we are unable to secure a piece that meets your standards within 7 days, your deposit is returned in full, no questions asked.

01 / BRIEF

Start with the reference

Share model, reference, year range, condition, budget, and must-haves.

02 / VET

We filter the market

We check seller reputation, condition notes, set completeness, and price quality.

03 / ACQUIRE

You review the best fit

You get clear options and context before committing to the piece.

Shipping & delivery

How long does shipping take?
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We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
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Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
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We offer free overnight shipping on all US orders. International orders and US orders incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
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Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
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Yes, we offer expedited shipping options at checkout for customers who need their watches sooner. Expedited shipping typically cuts delivery time in half.

How long does shipping take?
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We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
icon

Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
icon

We offer free overnight shipping on all US orders. International orders and US orders incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes, we offer expedited shipping options at checkout for customers who need their watches sooner. Expedited shipping typically cuts delivery time in half.

How long does shipping take?
icon

We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
icon

Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
icon

We offer free overnight shipping on all US orders. International orders and US orders incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes, we offer expedited shipping options at checkout for customers who need their watches sooner. Expedited shipping typically cuts delivery time in half.

Returns & refunds

What is your return policy?
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We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds. If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.*

How do I initiate a return?
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Simply email hello@mintimepieces.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.

Are return shipping costs covered?
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Yes, we cover return shipping costs for US customers. For international returns, shipping costs are the responsibility of the customer.

How long do refunds take to process?
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Varies on location.

Can I exchange my product instead of returning it?
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Absolutely. If you'd prefer to exchange your product for a different watch, just indicate this in your return email and specify which watch you'd like instead.

What condition should returns be in?
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Products should be returned in their original packaging, including all contents and unworn.

What is your return policy?
icon

We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds. If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.*

How do I initiate a return?
icon

Simply email hello@mintimepieces.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.

Are return shipping costs covered?
icon

Yes, we cover return shipping costs for US customers. For international returns, shipping costs are the responsibility of the customer.

How long do refunds take to process?
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Varies on location.

Can I exchange my product instead of returning it?
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Absolutely. If you'd prefer to exchange your product for a different watch, just indicate this in your return email and specify which watch you'd like instead.

What condition should returns be in?
icon

Products should be returned in their original packaging, including all contents and unworn.

What is your return policy?
icon

We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds. If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.*

How do I initiate a return?
icon

Simply email hello@mintimepieces.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.

Are return shipping costs covered?
icon

Yes, we cover return shipping costs for US customers. For international returns, shipping costs are the responsibility of the customer.

How long do refunds take to process?
icon

Varies on location.

Can I exchange my product instead of returning it?
icon

Absolutely. If you'd prefer to exchange your product for a different watch, just indicate this in your return email and specify which watch you'd like instead.

What condition should returns be in?
icon

Products should be returned in their original packaging, including all contents and unworn.